Policies
New Equipment
No returns on new equipment.
All new equipment carries manufacturers warranty.
Warranty period is 3 months unless specified otherwise.
Industrial Sewing Machine is sole servicing dealer
during warranty period for new equipment purchased through us.
Customer pays all freight charges accrued on warranty
service.
Shipping charges are not refundable on any allowed
returns.
Reconditioned Equipment
7 day return period on reconditioned equipment sold
from stock.
No returns on reconditioned equipment sold on special order.
Shipping charges are not refundable on returns.
All reconditioned equipment carries 3 month warranty.
Warranty covers defects in parts and defects in workmanship only. Industrial Sewing
Machine reserves full determination of defect in equipment purchased through us.
Industrial Sewing Machine is sole servicing dealer
during warranty period for reconditioned equipment purchased through us.
Customer pays all freight charges accrued on warranty
service.
Used Equipment
No returns on used equipment.
Shipping charges are not refundable on any allowed returns.
Used equipment is intended only for sale to facilities or plants with own mechanic, or to
dealers, repair shops, etc.
Used equipment is sold as complete with essential parts.
Used equipment will require reconditioning or replacement parts to bring up to industry
standards.
Payments
Special order items and non-stock items must be prepaid.
Customers who have not opened an account with us must
prepay all purchases.
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